RETURN POLICY

NO REFUNDS - NO EXCEPTIONS

**WE WILL ISSUE ONLY STORE CREDITS
 

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:

  • Merchandise must be returned within 5 business days of receipt.
  • Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
  • Merchandise must have all tags, including any hangtags attached.
  • Any merchandise marked "Final Sale" cannot be returned.
  • Non-returnable merchandise include final sale products.
  • Shoes must be repacked in their original packaging.
  • We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
  • Customer is responsible for shipping fees to send the order back to RaVone Accessories LLC, and the shipping fees to receive the exchange back.
  • Customers are responsible for buying shipping labels, both sending and receiving.
  • Shipping fees are not refundable.
  • RaVone Accessories diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.

WHEN MAKING A RETURN:

  • Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached. 
  • Be sure to include your original invoice with your return. You may want to keep a copy for your records. If you can't send the invoice, just include your order number, billing name & address, and reason on a piece of paper with your return. 
  • Write “Reason for Return” on the back of your invoice.
  • Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages.
  • Place the returning end of the shipping label in the package to send it back to you.

Processing Time: Please give 1 to 3 business days to process your order.

Shipping Time: Please give 3 to 5 business days, not including processing time to receive your package.  

RETURN Address:

Attn: Annie Saunders

1041 NW 196th Terr.
Miami FL 33169

Phone: 954-588-5341

Email: VAS@ravoneaccessories.com

THANK YOU FOR SHOPPING WITH RAVONE ACCESSORIES!!